Privacy Notice

FriskyCity takes the privacy of its customers very seriously. When shopping with us, your personal information is kept private at all times. The data stops here, Period. If you have any questions in regards to our privacy policy below, please email customerservice@friskycity.com

Discreet Shipping

Packaging
Every order is shipped using either a plain white or brown box, a standard issue USPS Priority Mail box, or a plain brown UPS Box. For further confidentiality our store name will never appear on the packaging; The "From" address will even have a discreet name.

To summarize, all packaging is of plain non-descript boxes. You WILL NOT see the name FriskyCity.com printed on the outside of your order.

Privacy and Security Measures

Your Personal Information
We will never sell, rent, trade, or give your name or other personally identifiable information to any third party, except for the issuing bank of the credit card used for purchase (for verification purposes only) and the selected carrier (for delivery purposes).

Secure Online Transactions
When placing an order with us, your personal and financial information is encrypted using industry-leading encryption software. We use the same secure technology that banks rely on for transactions. FriskyCity employs up to 256-bit SSL encryption, certified by DigiCert, making your information unreadable if intercepted. This is the highest level of encryption available, ensuring your payment is secure and hacker-safe. Learn more about SSL here: www.digicert.com

Data Protection Standards
While no system for transmitting data over the Internet can be guaranteed 100% secure, we take multiple steps to safeguard your personal data:

• All personal information is encrypted within our databases.
• Credit card numbers are never displayed in full (e.g., 1111 xxxx xxxx 1111).
• We do not store your credit card information.
• Our payment processing follows PCI Compliance standards approved by Visa™ and Mastercard™ for secure data handling.

Information Transmission & Your Responsibility
We cannot guarantee the security of information transmitted between your device and our servers or to any third party linked through our site. You provide all information at your own risk. However, risks can be minimized through safe browsing practices such as using antivirus software and similar protective measures.

Third Party Links
FriskyCity contains hyperlinks and/or banners to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage all users to review the privacy policies of any website that collects personally identifiable information when leaving our site.

Account Management

Updating Your Information
If you’ve created an account on our site, you can update your personal details at any time. Simply click on “My Account” at the top of the page to access and edit your mailing address, email address, phone number, or name.

We encourage you to keep your information accurate and up to date to ensure timely deliveries and to maintain your preferred communication settings.